MCU has learned of a new email phishing scam.
This fraudulent attempt to capture card numbers is done with an automated text message referring to themselves as CO-OP Services Credit Union Customer Services Dept. from a four-digit phone number of 3693.
The text message indicates that your credit or debit card has unusual activity. In order to restore your account access, the message asks you to call 813.600.1551 and enter your 16-digit card number along with three additional pieces of personal information.
This is a fraudulent text message and do not respond. Stay safe and protect your identity with the following tips:
- Stay alert. Don't reply to text messages that come from numbers you don't recognize or from people who aren't your contacts. That applies to missed
calls, too.
- Beware numbers that begin with 1-900. These are premium numbers typically charged at a high rate. You may be charged just for receiving a message from 1-900 numbers And if you're asked to reply to these messages by typing "X" and hitting the send button, you may be charged for a text message to a 1-900 number. Immediately call your carrier to complain.
- Don't show interest. Simply replying to a scammer opens the floodgates to receiving similar messages and calls.
- Check with friends first. Some text messages sound like they're from friends, but they're not. If the message is suspect, ask friends if they called or sent you a text message before you reply.
If you think you're a victim of a text message scam, file a complaint with the Federal Trade Commission at ftc.gov, or call 877-FTC-HELP (877-382-4357).
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